Returns & Exchanges

At Ever-Pretty UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original, unworn condition. Whether you need a different size or a different style, our streamlined process ensures a hassle-free experience for every customer.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is unworn and free of any marks or scents.

• 3.
  Ship the Item

  Print your prepaid shipping label or use your preferred carrier to send the package back to our UK-based warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 7-10 business days.